11. Max discharge rate: 45A
Q1: When are you available?
A1: 24 hours online every day
Q2:What's your main products?
A2: HMENG is our own brand,we also provide authentic brand
Q3: How is the quality of the products?
A3: 1.Always provide the premium authentic products,never fake
2.Only provide A Grade cells
Q4: Do you provide the OEM&ODM service?
A4: Yes,of course.We will try our best to meet our customers'
Q5: How do we place an order?
A5: Step1. Contact us
Step2. Confirm all details
Step3: PI(Proforma Invoice) made for you to check
Step4: The payment is finished by you
Step5: Our company account are checked at once
Step5: The products are arranged as soon as possible
Step6: Once given the tracking number,we will send you the tracking
Q6: What's the lead time?
A6: 1.Sample orders: 1-3 working days
2.Bulk orders: 3-7 working days according to different quantities
3.OEM: 7-12 working days on receipt of sample confirmation
Q7: What's the shipping?
A7: 1.We will choose the most safest and the most economical
shipping way for you
2.Always 37 days from China to the destination country.Please note
that some remote area may 1-3 days delay
Q8: What's the payment?
A8: T/T ,Western Union & Paypal
Q9: What's the warranty of the products?
A9: 1.12 Months warranty
2.Once any problem,please send us HD videos and pictures to show
the problem you met,if it's our problem,we will send you new
products or full refund except artificial damage